Reference

How toolwallet Handles Your Information

When you access your account through JazzCash, Easypaisa, Raast or directly on your mobile browser, we collect only what we need to keep your sessions secure and your wallet running smoothly.

Account DataPayment InfoDevice & SessionYour Rights

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What We Collect and Why

toolwallet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, phone number, and the payment method you choose, whether that's JazzCash, Easypaisa, or Raast. When you complete a deposit or withdrawal, our payment processor records the transaction reference so we can match it to

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your account wallet. We also log session data — device type, browser version, IP address, and timestamps — to detect unusual access patterns and keep your account from being used by anyone else. Cookies on our site track your active session only; we do not run
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advertising trackers or sell browsing data to third parties. Retention periods follow the requirements applicable in the regions where our service operates, and we store data only for as long as those requirements demand. If you have any questions about what we hold on you, our
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support team handles data queries directly. Availability of this service depends on local law and eligible regions in Pakistan.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or delete the information we hold on your account, reach our support team through the channels below. For wallet verification queries tied to JazzCash or Easypaisa transactions, have your transaction reference ready so we can locate the record faster.

Team online

Live Chat

Open the chat widget on any page of the site. Our support team handles data access requests and can guide you through the steps to update your account details.

Email Support

Send your data request to our support address listed in the account help section. Include your registered phone number so we can verify and locate your account.

Account Settings

Some details — like your contact number and linked payment method — can be updated directly inside account settings without contacting support at all.

HOW WE PROTECT YOUR ACCOUNT

Security, Cookies and Data Retention

Your account is protected at every step, from the OTP sent to your registered mobile number at login through to the encryption applied to your stored payment references. Here is what that looks like in practice across the areas that matter most.

Account Security Every login triggers an OTP to your registered number. If a login attempt comes from an unfamiliar device or location, we flag it before access is granted. You can review active sessions inside account settings and end any you do not recognise.

Cookies and Tracking We use session cookies to keep you logged in across pages and to remember your preferred payment rail — JazzCash, Easypaisa, or Raast — during a visit. No advertising or cross-site tracking cookies are placed on your device.

Data Retention Transaction records and account history are kept for the period required by applicable rules in the regions where we operate. Once that period ends, records are deleted or anonymised. You can request a summary of what we currently hold at any time.

Your Rights and Requests You can request access to your data, ask us to correct an error, or ask us to delete your account entirely. We process these requests through live chat or email; we aim to respond within a reasonable period and will confirm each step with you.

Common Questions About Your Privacy

These are the questions we hear most from people in Pakistan who want to understand how their data is handled when they use our platform via mobile or browser.

We collect your name, phone number, and the payment method you select — JazzCash, Easypaisa, Raast, or a bank option. We do not ask for more than what is needed to verify and maintain your account.

We share transaction references with the payment processor handling your JazzCash, Easypaisa, or Raast transfer. We do not sell or pass personal data to advertising networks or unrelated third parties.

Contact our support team via live chat or email. Include your registered phone number so we can locate your account quickly and prepare a summary of what we hold.

Yes. Send a deletion request through live chat or email support. We will confirm the steps, process the request, and notify you once your account and associated data have been removed.

A new device triggers an OTP to your registered number. The session is tied to that device until you log out or end it from account settings, where all active sessions are listed.

Retention periods follow the rules applicable in the regions where the service runs. Once those periods are met, records are deleted or anonymised. You can request details about your specific records at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accounttoolwallet Login InfoJhelum Prize Table

How toolwallet Handles Your Information

Contact Us About Your Data

Live Chat

Email Support

Account Settings

Security, Cookies and Data Retention

Common Questions About Your Privacy

01 What personal information does toolwallet collect when I register?

02 Does toolwallet share my data with third parties?

03 How can I request a copy of the data toolwallet holds on me?

04 Can I ask toolwallet to delete my account and personal data?

05 How does toolwallet handle data when I log in on a new device?

06 How long does toolwallet keep my transaction records?

Privacy Policy

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